Senior BMC Helix Developer Are you an experienced BMC Helix professional looking for your next challenge? Join a global team and play a key role in designing, developing, and optimizing enterprise ITSM solutions. š Location Pune, India š¢ Work Model Hybrid ā 3 Days per Week from Office šÆ Experience Required 5+ Years š¼ Key Responsibilities ā¢ Design, develop, and maintain advanced BMC Helix solutions. ā¢ Lead workflow automation, platform customization, and process improvements. ā¢ Troubleshoot complex issues and provide technical guidance. ā¢ Collaborate with stakeholders to gather requirements and deliver scalable solutions. ā¢ Support Agile delivery, testing, deployments, and documentation. ā¢ Mentor junior team members and contribute to best practices. ā Required Skills ā¢ Strong experience with BMC Helix, Remedy, or enterprise ITSM platforms. ā¢ Solid understanding of ITIL processes and service management. ā¢ Expertise in workflow development, customization, and troubleshooting. ā¢ Ability to work with cross-functional and global teams. ā Preferred Skills ā¢ Experience with CMDB, Asset Management, and Service Catalog. ā¢ Dashboard development and reporting expertise. ā¢ Integration and automation experience.
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